Privacy Policy

1. End-User License Agreement

Preamble

1. This End User License Agreement (hereinafter referred to as “this Agreement”) is an agreement between you (hereinafter also referred to as the “User”) and PT Padimas inovasi teknologi. (hereinafter referred to as “Melon Gaming”) regarding the installation and use of game software and related services provided by Melon Gaming. This Agreement is legally binding.

2. Before you use the games or services provided by Melon Gaming, Melon Gaming hereby reminds you to carefully read and fully understand all the terms of this Agreement, specifically the clauses that exempt or mitigate Melon Gaming’s liability, limit user rights, and the clauses on applicable law and dispute resolution, and choose to accept or not accept. Such terms may be highlighted in bold.
3. If you do not agree to any of the terms of this Agreement, you shall not install or use the games or services covered by this Agreement. Your installation, use, or other such behavior shall be deemed as your acceptance of this Agreement and your consent to be bound by all the terms of this Agreement. Thereafter, you may not raise objections on the grounds of not having read/agreed to the contents of this Agreement.

Article 1: Definitions and Interpretations

1. “Game” or “Games” refers to the game software provided by Melon Gaming, including but not limited to versions running on gaming consoles, computers, mobile smart devices, etc., in the form of personal consoles, applications, or other formats, as well as game-related updates, upgrades, patches, expansions, etc., comprising all related components such as program code, graphics, audio, video, documentation, etc.
2. “Service” or “Services” refers to the online operation services, customer services, etc., provided by Melon Gaming in relation to the aforementioned games, including the games themselves.
3. “User” or “Users” refers to any natural person or entity who legally purchases and installs the Games and Services provided by Melon Gaming.
4. “License” refers to the non-commercial, revocable, modifiable, non-exclusive, non-transferable, non-sublicensable right granted to the user by Melon Gaming to use the Games and related Services, provided that all terms of this Agreement are complied with.
5. All headings in this Agreement are for convenience of reference only and do not carry substantive meaning on their own. They shall not affect the interpretation of the content of the Agreement.

Article 2: Scope and Restrictions of Use

1. Subsequent to the User’s agreement to all terms of this Agreement, Melon Gaming agrees to grant the User a non-commercial, revocable, modifiable, non-exclusive, non-transferable, and non-sublicensable right to use the Games and related Services. The User has the right to run a copy of the Games on personal console, computer, or device according to the design of said Games and enjoy the Services provided by Melon Gaming.
2. Without prior written consent from Melon Gaming, the User shall not engage in the following actions (including for both for-profit and non-profit purposes):
   1. Using reverse engineering, decompiling, or disassembling techniques to crack, disassemble, or attempt to obtain the source code of the Games by other means;
   2. Reproducing, distributing, disseminating, or displaying the source code of the Games, user manuals, and/or graphical and textual materials;
   3. Publicly displaying or performing the contents of the Games or Services in any form or on any platform;
   4. Creating derivative works of the Games or using said Games for creative purposes in other ways;
   5. Renting, lending, or transferring the right to use the Games in any other way or engaging in any profitable activities using said Games;
   6. Deleting, modifying, or concealing Melon Gaming’s name, copyright or trademark information, or other intellectual property rights notices within the content of the Games and related programs, animations, packaging, and/or documentation;
   7. Engaging in other acts that violate copyright laws, trademark laws, regulations on the protection of the rights of computer software, and related laws and regulations, international treaties, or conventions.

Article 3: Declaration of Rights

1. Melon Gaming holds all rights to its Games and related Services, and the data and content contained therein, including but not limited to game titles, program source code, character names, images, equipment, skills design, conceptual definitions, information, stories, dialogue text, artwork, patterns, landscape designs, animations, sounds, music, audiovisual effects, operation interfaces, operating methods, and all related documentation (collectively referred to as “Game Content”). The Games and the Game Content of Melon Gaming are protected by copyright laws, other relevant intellectual property laws and regulations, and international treaties and conventions. The legitimate rights and interests in relation to the copyright of computer software, artistic works, trademarks, patents, and commercial secrets associated with the Games developed and the Game Content of Melon Gaming solely belong to Melon Gaming.
2. The User shall only obtain the right to use the Game.
3. Any rights not explicitly granted to the User in this Agreement are reserved by Melon Gaming, including but not limited to the right to create derivative works from the Games. The User agrees to refrain from creating any work of authorship based on the Games or the Game Content of Melon Gaming therein and shall not use Melon Gaming’s name, trademarks, domain names, or slogans unless prior written consent is obtained from Melon Gaming.

Article 4: Updates, Support, and Third-Party Platforms

1. Melon Gaming reserves the right to provide or deploy patches to update, upgrade, or modify the Games as needed to improve the user experience, functionality, performance, and/or security of the Games.
2. Melon Gaming shall offer necessary technical support based on relevant circumstances but does not guarantee the resolution of all issues encountered by the User. As such, the User shall bear the risks and consequences arising from the use of the Game.

Article 5: User Game Information Protection Policy

• • To optimize user experience, Melon Gaming may collect relevant information (hereinafter referred to as “User Game Information”) during the User’s use of its Games, including statistical data within said Games, usage history, and the hardware configurations of the devices used to play the Game developed by Melon Gaming, with the User’s consent. The User acknowledges that Melon Gaming may analyze and use User Game Information for maintenance, operation, support, and marketing purposes. For detailed information, refer to the “Data Storage and Processing Agreement.” Regardless of whether or not the User consents to Melon Gaming collecting the aforementioned information, their use of the Games and the Services shall not be affected.

Article 6: Obligations of Melon Gaming

6. • Melon Gaming agrees to provide its Games and Services to the User via the Internet or other means in accordance with the terms of this Agreement.

Article 7: Obligations of the User

7. • The User shall prepare the device or devices required for installing and using the Games and the Services of Melon Gaming (including but not limited to gaming consoles, computers, mobile smart devices, tablets, etc.) at their own expense.
   • The User shall comply with the terms of this Agreement, in addition to other relevant rules and protocols (including but not limited to the “User Game Information Protection Policy” or service agreement signed by the User and any agreements, user guidelines, announcements, and notices periodically published and revised on the official website, or within the Games themselves), and you must follow the law, regulation or other mandatory governmental limitations applicable to where you are located when using our Games and Services. .
   • The User is responsible for all actions enacted under their account, including but not limited to any content posted by the User and any resulting consequences.
   • Apart from using the Games and related Services in accordance with this Agreement, the User shall not engage in any actions that infringe on the intellectual property rights or interests of Melon Gaming, or any other actions that harm the legitimate rights and interests of Melon Gaming or any third parties.

Article 8: Improper Conduct

1. • The User shall not engage in improper or unfair means when using the Games or related Services, including but not limited to the following behaviors:
     1. Deleting copyright notices or other intellectual property notices or information related to the Games;
     2. Reverse-engineering, decompiling, disassembling, or otherwise accessing the software code of the Games;
     3. Scanning, probing, or testing the Games to detect, discover, or find any bugs or vulnerabilities;
     4. Reproducing, modifying, adding, deleting, attaching, running, or creating any derivative works of data released into any terminal memory with regard to the Games or their operation, including but not limited to using plugins, cheats, or unauthorized third-party tools/services to access the Games and/or related systems;
     5. Modifying or falsifying instructions or data in the Games, adding, deleting, or altering functions or effects, or operating or disseminating software, tools, or methods used for the aforementioned purposes, regardless of whether these actions are carried out for profit;
     6. Using the Games or Services through third-party software, plugins, cheats, or systems not developed or authorized by Melon Gaming, or creating, distributing, or using third-party software, plugins, cheats, or systems not developed or authorized by Melon Gaming;
     7. Using, renting, lending, reproducing, modifying, linking, reprinting, compiling, publishing, or establishing mirror sites related to the content owned by Melon Gaming or its Games and related Services;
     8. Establishing mirror sites related to Melon Gaming, its Games, or related Services, or providing software or services identical or similar in nature to said Games or related Services to others through methods such as webpage snapshots or server setups;
     9. Separating any part of the Games or related Services for separate use or engaging in other uses that violate this Agreement;
     10. Using, modifying, or concealing the name, trademark, or other intellectual property of Melon Gaming, its Games, or related Services;
     11. Any other unauthorized actions without prior written authorization from Melon Gaming.

1. • The User shall not interfere with Melon Gaming’s normal provision of its software and Services, including but not limited to: attacking or intruding into Melon Gaming’s website servers, cracking or modifying the software provided by Melon Gaming; creating, distributing, disseminating, or using any form of auxiliary tools or programs that hinder the fairness of the Games (including but not limited to “cheats,” defined as any program that operates externally to the software of the Game and which impacts operations during gameplay, including but not limited to simulating user operations, modifying operational environments, and altering data). The User shall not: exploit program vulnerabilities and errors (bugs) to disrupt the normal operation of the Games or spread such vulnerabilities or errors (bugs), unreasonably interfere with or obstruct others’ use of the software and services provided by Melon Gaming, use the Game developed by Melon Gaming, related Services, or software in abnormal or illegal ways, use abnormal methods to log into the Games (including but not limited to using third-party software, or systems not developed, authorized, or recognized by Melon Gaming to log into the Games), use cheat software or robot programs to maliciously disrupt service facilities, disrupt normal operations; modify, translate, annotate, collate, compile, or derive Melon Gaming’s software; exploit possible technical defects or vulnerabilities in the Games in various forms for profit, or engage in other improper behaviors.

Article 9: Disclaimer of Liability

9. • Melon Gaming provides the Games to the User on an “as-is” basis, without guaranteeing that the Game is completely free from errors or defects or will not be interrupted. Except in cases of intent or gross negligence by Melon Gaming, the User shall bear the risks and consequences of any faults, errors, defects, or data loss occurring during the operation of the Games.
   • Melon Gaming shall not be liable for any direct, indirect, special, incidental, or consequential losses or damages arising from the User’s use of the Games, including but not limited to property loss, data loss, or business disruption, except in instances of intent or gross negligence by Melon Gaming.
   • Users are responsible for ensuring that their device meets the minimum system requirements for running the Games and shall take necessary security measures to safeguard their device and data safety. Melon Gaming shall not be responsible for any losses or damages arising from security issues with the User’s device or network.
   • The User acknowledges that there may be objective circumstances where different devices or operating systems are incompatible, which are not attributable to Melon Gaming. This may lead to the User’s data not being seamlessly transferred between devices or operating systems. The User shall bear the risks of any data loss resulting from switching between different devices or operating systems and may not request Melon Gaming to assume any responsibility.
   • Melon Gaming reserves the right to independently decide to modify, suspend, or terminate the User’s use of the Game or the Services at any time without prior notice, except as required by laws, regulations, or terms under this Agreement. If Melon Gaming suspends or terminates the User’s use of the Game or the Services in accordance with relevant regulations or agreements due to the User’s violation of laws, regulations, or agreements under this Agreement, Melon Gaming shall not be deemed liable and shall have the right to require the User to assume the corresponding responsibilities.

Article 10: Suspension and Termination of Services

1. • Instructions for Single-Player Game Services In case where the Services rendered are the primarily focused on single-player games, all data pertaining to the Game shall be stored on the User’s device. If the User uninstalls or reinstalls the Game, or if their device suffers damage that prevents the Game from starting correctly, such data shall be irretrievable.

Article 11: Applicable Law and Dispute Resolution

11. • The establishment, effectiveness, interpretation, performance, and dispute resolution of this Agreement shall be governed by the laws of the People’s Republic Indonesia, and all other conflicting laws are hereby excluded.
    • This Agreement is established in Kelapa Gading, North Jakarta City, Jakarta Province, Indonesia. In the event of any dispute arising from this Agreement, the parties shall first attempt to resolve it amicably through friendly negotiation. If negotiation fails, both parties agree to submit the dispute to the competent court in the jurisdiction where this Agreement is established for adjudication. The User further waives the right to participate in class actions, or representative actions in connection with the use of the Games and Services.
    • If any provision of this Agreement is determined to be invalid or unenforceable for any reason, such invalidity or unenforceability shall not affect the validity or enforceability of the remaining provisions. The parties shall negotiate to establish new provisions to replace the invalid or unenforceable provisions.

Article 12: Effectiveness of and Amendments to the Agreement

• • This Agreement shall come into effect from the date the User selects the “Accept” or “Agree” button or otherwise signs this Agreement and shall remain valid until terminated by both parties in accordance with the provisions of this Agreement.
  • This Agreement constitutes the entire agreement between the parties regarding the Games and the Services and supersedes all previous oral or written agreements, statements, or warranties.
  • Melon Gaming reserves the right to update this Agreement at any time. Upon the publication of the updated terms, they shall replace the original terms. The User shall be notified of the modified agreement through in-game announcements, official websites, or other appropriate means. If the User does not accept the modified terms, they must immediately cease using the Games or the Services provided by Melon Gaming. Continued use of the Games or Services of Melon Gaming shall be deemed as acceptance of the modified agreement.
  • The interpretation of this Agreement belongs exclusively to Melon Gaming. For matters not explicitly stipulated in this Agreement, the parties shall negotiate and resolve them based on the principles of fairness and good faith.
  • The failure or delay of Melon Gaming to exercise, or the partial exercise of, any right granted by this Agreement or by law shall not be construed as a waiver of such right, nor shall it affect Melon Gaming’s exercise of such right in the future.

Article 13: Notifications

1. • Melon Gaming may send any notifications or information to the User through in-game announcements, official websites, or other appropriate means.
   • If the User needs to send any notifications or requests to Melon Gaming, they may do so by contacting the official customer service email address: support@melongaming.com. Melon Gaming shall process lawful requests and feedback in a timely manner.

Article 14: Miscellaneous

1. • The phrase “including but not limited to” in this agreement implies that the listed items are examples and not an exhaustive list of all possible scenarios.
   • This agreement is originally written in English. Any conflicts or inconsistencies between the original and translated versions shall be interpreted by Melon Gaming.

Melon Gaming
Updated on: August 22, 2024